AWI Quality Times for 12/16/2020

Fourth in a series of profiles about Quality Certification Program Representatives—links in the field between QCP Licensees and the Quality Certification Corporation.

Architectural woodwork veteran of over 30 years Wayne Hintz ended his long-standing association with the AWI Quality Certification Program on Nov. 30 when he entered a leisurely phase of life envied by wannabe retirees. Since 2017 Wayne was a QCP Representative-at-large, conducting inspections in the field and educating QCP Licensees about non-conformance with AWI Standards that could impact their project accreditation. Readers of Quality Times know Wayne from his quarterly “Tech Talk” columns that he authored for 15 years.

QCP Association
Wayne signed on with QCP in July 2005 as a member of QCC’s compliance inspection team of QCP Reps.  In September 2009, he was appointed to the AWI QCC Staff as Inspections Manager, which involved reviewing all QCP Rep project inspection reports and assuring their overall quality.  Later in 2011 Wayne was promoted to a new QCC position as Program Director, with responsibility for overseeing all aspects of the QCP, including accreditation of woodworking firms, certification of QCP projects and the management and training of all QCP Reps. He transitioned back to the field in 2017, serving once again as a QCP Representative for four years until his retirement last month.

Industry Experience
The University of Wisconsin Fine Arts major ultimately followed his family lumberjack roots in Wisconsin to receive a Virginia Commonwealth Journeyman Cabinetmaker Certificate that led him to employment with a number of commercial millwork firms in Northern Virginia.  Wayne’s job titles included lead cabinetmaker, installer, estimator, purchasing agent, project manager, and designer/drafter. He gained experience in high-profile museum, government, and business exhibit projects at such venues as The Smithsonian Institution and the National Archives.

Wayne’s industry experience includes management of the woodworking aspects of historical renovation and other institutional projects in Washington, DC, including the rehabilitation of the landmark True Reformer Building and the Mary Graydon Center at American University. He also detailed a number of exhibits for the 65,000 sq. ft expansion of The Mariners’ Museum USS Monitor Center in Newport News, VA.  The facility was designed with the National Oceanic and Atmospheric Administration as a resource, a conservation center, and Civil War exhibition of the celebrated Ironclad. Wayne’s training, experience and Virginia Contractor’s license enabled him to do business personally with home builders, business owners, and residential customers.

Wayne and his wife Dorothy live in Stratsburg, VA overlooking the Shenandoah River, where Wayne enjoys fishing for the big one!

AWI QCC extends best wishes to Wayne in his well-deserved new role as a retiree!

QCP Blog: Engaging Clients For Long-Term Success

Do you want to reach out to a wider audience of prospective clients, but don’t know where to start? Even if you’ve already found the right leads, converting them into loyal clients requires a lot more TLC than you might think. This article highlights some of the all-important tips and ways you can engage clients and grow your woodworking business.

There are a few ways you can reach out to your ideal audience.  Find out how.  To view other AWI QCP Blogs, click here.

QCP Blog: Differences & Similarities Between AWI-QCP & the WI